当您拨打皇冠app医院或医务室的电话时，您等待的时间太长. We know your time is valuable 和 your medical care is important. We apologize for not being able to answer your phone calls quickly 和 want you to know the hold times you're experiencing are due to staffing shortages, 再加上对医疗服务的高需求.
- You've told us you'd prefer to hear one message when you're on hold with us rather than listening to a loop of recordings. 皇冠app正在根据您的反馈更新皇冠app的等待消息.
- You've shared that you've tried multiple attempts to reach us by phone. If you can, it's best to stay on hold rather than hang up 和 call again. 保持通话保持你在呼叫队列中的位置.
- You've indicated that you're calling us to schedule appointments, request prescription renewals 和 ask your provider or nurse a question. 参加 我的皇冠手机app下载，皇冠app的患者门户网站将使您可以在线完成所有这些任务，而无需打电话.
Between the work we're doing to address staffing shortages 和 with your patience 和 underst和ing, 皇冠app有信心，皇冠app将重新提供皇冠app所期待的及时的电话服务. 谢谢你成为皇冠app的病人.